FAQ

 

Do you have a minimum order?

No, there is no MOQ. You could inquiry our sales for details:sales@bridgesen.com.


How long will my order take?

Normal delivery is about 4-50 working days. Ending delivery schedule depends on the quantity and item you booked. You can email us for more details:sales@bridgesen.com.


Can you serve free samples and how can I get them?

Sorry, we don't offer free sample.

Can you accept online payment, like paypal etc?

Sorry, we don't accept paypal. T/T only. 100% T/T in advance, accept 30% deposit with the PI and rest before delivery for large orders.  But for the sample order(below US$1000), we accept EScrow. 


What are your express delivery costs?

It depends on your area, we used Sea Transportation service, please leave the nearest port to your address, our person will reply you asap.


How about my paper's packing, can I use my own logo?

Sorry, you can't. But  We offer OEM Service about the colour or style of furniture.


I just want to test your samples, can I own your samples locally?

Sorry, you can't because all of products are sent from China. 


Do you give discounts with large quantities?

Yes, we have such sales policy. It not only depends on your order quantity, but also the item you booked.


what your policy is when products are found to be faulty?

Warranty:1year. Before we deliver the products, we will check and pack them professionally. Also we will put the free paint in case that the products were scratched.

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